On the topic of privacy protection, all the information that's gathered at the visa application centre is transmitted directly to Canada, and it's a one-way process. It operates similar to our client facing web page. There's no immigration data that is retained at the VACs. The information is stored here in Canada.
As I mentioned earlier, we closely monitor the activities of the visa application centres to ensure that the standards continue to be met. There is oversight in place.
Again, to reassure the committee, the VACs are expressly forbidden from providing any advice, and all the decision-making is done by IRCC officers. That's an important distinction. As I mentioned earlier, the government performed due diligence to ensure the vetting of the contractor, in this case, through the contract.