There have been employee surveys done. Is it Mercer that does the HR consulting reports for large, complex organizations? It has persistently identified problems. The Canadian board member would know this. There were problems with staff morale. Particularly, the number one issue, I think, would be the lack of employee regard for the leadership competence of the bank executives.
When I first convened an internal town hall meeting of the bank back in July 2022—we called it “Inspire Day”, an internal communications event—we used a certain technology where the 500 staff members could answer polling questions, and we'd see the results on the screen. Right there on the screen were the words “toxic culture”. That clearly is evidence of it. I provided that to the Department of Finance officials in one of the documents I sent them.