The majority of the Privacy Act requests we receive pertain to human resources matters. It's employees or former employees of Shared Services Canada who are looking for their information.
I think the government, through various means, has made it known that Shared Service Canada manages the IT infrastructure, but that the control of the data for the purpose of individuals to exercise rights of access.... The online tool, for example, makes it very clear that individuals have to direct their requests under both the Access to Information Act and the Privacy Act to the government organization that is responsible for administering that program.
We do receive a certain number of what we call misdirects, but our numbers are not that high on the Privacy Act side. You're absolutely correct.