Before the pandemic—and I mentioned this in my opening remarks with respect to the Border Five colleagues of Canada, the United States, Australia, New Zealand and the United Kingdom—we were all looking at how we could better deal with managing risk, given the environment in which volumes of travellers and goods were increasing and the velocity was increasing. We were all looking at—and it's a very fundamental concept—pushing the border out, getting as much data as we could in advance so that we could reduce the interaction time of officers with travellers. Ultimately, it would help officers make better decisions about who should be coming into the country or what should be coming into the country. We were looking at it from that lens.
When the pandemic hit, I had a very capable IT team, and it saw this need from the call from the Public Health Agency. We put this together, as I said, in a very quick and dirty way at first, but eventually it became a very sophisticated program that reduced the traveller interaction time with officers and provided incredibly timely and real-time information to officers to help them make better decisions and provide data to the provincial health care authorities. These authorities wanted to know where these people were coming from, whether they had a quarantine program and whether they were going to be managed appropriately.