Yes, there should be. You should ask the people who come in front how they do it, and ask the civil servants if that happened. Especially if they take lean operations, that is completely about skill building. You're training people to be able to do it: frontline people, security guards. They are not training top management; they are training people who are lower down the organization about new skills, and they can take that forward.
On February 1st, 2023. See this statement in context.