I have just a couple of brief questions, following up on what's been spoken to by other members.
First, it seems to me that we always have to be aware of how the system itself works so that we actually make sure we minimize the possibility of fraud. One thing that has come up is the idea of just putting voters cards in envelopes instead of dumping a whole stack of cards at a building.
In your role, do you issue an annual report? Do you make recommendations? I don't know if you make your recommendations back to the CEO or whether you make them to this committee or wherever, but that would be one question, about something as simple as having envelopes to put the cards in.
Second, are there time limits in terms of when you receive a complaint and you start to follow it up? We've had a couple of instances brought up here. Do you have to have it resolved by a particular time so that it is not left hanging out there in terms of what's going on?