Since the beginning of the pandemic, the level of vulnerability of our clientele has been exacerbated. Our clientele is much more psychologically fragile and the cases are more serious than before. Isolation has meant that victims of abuse are left alone with the abuser and reporting is increasingly difficult.
Client support is increasingly difficult to do because the abuser is always present. Then there is no way to get out of it.
The fear of retaliation is an extremely important factor. Therefore, we need to help abused elders by putting in place a protection mechanism, so that they are protected from any retaliation. Seniors are afraid to report their abuser because they don't feel protected. That's really what we're seeing on the ground in terms of the vulnerability of these people. Because of the isolation, often their abuser is the only person they have contact with. Whether it's financial abuse, physical abuse, or emotional abuse, it's very difficult for seniors to live through.
I don't know if I've answered all your questions.