One of the concerns that I've heard from individuals, and I'm sure you have heard the same, is that the system seems too complex the way it exists right now, that cost is an issue and that it's inefficient, especially if you are a layperson, an ordinary citizen, trying to take on a judge. They feel that it's stacked against them to begin with.
How would you assure Canadians that this new process being proposed in Bill C-9 is a fairer system, less costly and more efficient?