We were pointing out that the ranking Canada has in that type of service has fallen back. Whether where it's ranked now is sufficient or not I'll leave for others to determine. The other thing we noticed, though, from the client satisfaction point of view was that the level of satisfaction had seemed to stall. We're pointing out that the situation has changed. It's not for us to say whether it is sufficient or not. We just wanted to make sure people were aware of what the situation is now.
On February 24th, 2014. See this statement in context.