In that case, let's talk about the conclusion of the report. In section 3.64, it says that your department is more interested in the quantity of services and the speed with which they are provided than by their quality and the impacts on the lives of veterans. The report even states that it cannot be determined whether your strategy has borne fruit or whether the mental health needs of veterans are being met.
This problem was already raised in the 2012 report on the transition from military to civilian life. At that time, you said that you would accept all recommendations. However, despite this, three years later, nothing has changed. The same problems that existed in 2012 are reappearing in 2015. They are exactly the same. The only thing that you have done is to decide to calculate the 16 weeks from the moment the file is considered complete rather than the moment the application is submitted.
You have played with the numbers. In fact, you had promised that it would be 16 weeks from the moment when the file was submitted. You promised that in 2012. In 2015, the delay is now 32 weeks and you are giving yourselves six weeks to send a response.
There is a problem in your department. Are you able to correct this problem by yourselves? Do you need the Treasury Board or the Privy Council to give you the resources to correct your problems?