Yes, we know, Mr. Minister.
I have just one more question, but I don't have much time here.
Your predecessor stated that airlines need to treat passengers like people, not numbers. Under your watch, government agencies have authored the worst passenger rights violations in Canadian history: it takes passengers hours to get through security, infants are trapped in airplanes for hours after these land and stay in customs halls. Travellers are being detained and delayed, and it is unacceptable.
Have you written to the CTA to have them investigate these gross violations? Have you asked your department to draft a standard of care and obligations for PHAC, CBSA and CATSA?