Mr. Speaker, at the Canada Customs and Revenue Agency we are committed to providing fairness to our clients and to protecting their rights through a fairness policy.
The CCRA successfully manages one of the largest dispute resolution services in the federal government. The dispute resolution service deals mainly with issues relating to income tax, GST, customs and CPP/EI.
If clients were to disagree with an assessment, the CCRA would undertake a full professional and impartial review of their case. The voluntary disclosures program promotes voluntary compliance and gives the CCRA the discretion to help clients who cannot meet their tax obligations. It is a fairness program aimed at providing clients with an opportunity to correct past omissions and provides a greater level of fairness to all clients and stakeholders.
The CCRA's declaration and guide called Your Rights pledges the CCRA's commitment to client rights and fair treatment.