With regard to the lack of enforcement actions by the Canadian Transportation Agency (CTA): (a) what is the budget of the CTA for the calendar years (i) 2013, (ii) 2014, (iii) 2015, (iv) 2016, (v) 2017, (vi) 2018; (b) what is the number of complaints received by the CTA between 2013 and 2018, broken down by year; (c) what is the number of cases where the CTA representatives turned away any complaints by passengers between 2013 and 2018, broken down by year; (d) what is the number of enforcement actions taken between 2013 and 2018, broken down by year; (e) why has the number of complaints received by the CTA quadrupled between 2013 and 2017, while enforcement actions have seen a near four-fold decrease during the same period; (f) for what reason has the CTA taken no enforcement action against Air Canada for defying Decision No. 12-C-A-2018; (g) why did the Minister of Transport not investigate the allegations of fabrication and fraud levelled against CTA staff who turned away valid complaints by passengers; and (h) what steps has the Minister of Transport taken against the airlines and crew involved in defrauding consumers and authorities in what was referred to as the "Mexican Game", where airlines misled aviation authorities and its passengers about unscheduled stops on flights from Mexico?
In the House of Commons on January 28th, 2019. See this statement in context.