With regard to complaints received by the Canada Revenue Agency related to its various assistance by telephone lines and numbers: (a) what is the number of complaints received since January 1, 2019, broken down by month; and (b) of the numbers in (a), what is the breakdown by type of complaint, including (i) line not working or out of service, (ii) dropped calls, (iii) long hold times, (iv) other, broken down by type?
In the House of Commons on January 31st, 2022. See this statement in context.