Veterans Affairs committee  The requirements are not the same for the two programs. The problem with the rehabilitation program is really a temporary one. There has to be a more permanent disability in order for one to be eligible for the disability program.

Veterans Affairs committee  I'll respond to your question. We really were taking a look at the process globally, in terms of how long. We stepped back and took at look at, for every veteran who had a successful decision, how long it took and whether or not there was a component of that that was taken up in terms of the review and appeal process at the appeal board.

Veterans Affairs committee  No, we didn't look specifically at what you're asking.

Veterans Affairs committee  There is eligibility criteria that must be met for either of the programs we have looked at. There is the disability benefits program and then there is the rehabilitation program. For the rehabilitation program, the criteria to be met are not as high.

Veterans Affairs committee  Sure. Thank you, Mr. Ferguson. In addition, there are certain other services the department does provide, such as a 24-7 hotline that is actually administered by Health Canada. They have an OSISS program, which is operational stress injuries social support program. There are certain other programs that they have.

Veterans Affairs committee  If we refer to paragraph 3.52 in the report on mental health, it indicates that the reason we focused on the family doctors is...and here's a sentence there that's particularly pertinent: According to the Mental Health Commission of Canada, “People are more likely to consult their family physician about a mental health problem or illness than any other health care provider.”

Public Accounts committee  Thank you. I think I'll ask Michel to follow up on my response because I think he has more of the details. CROMIS is being piloted and it's going to be rolled out to a broader audience. It was our perspective that this was a good initiative and it holds promise.

Public Accounts committee  We didn't look at the provincial side of health care.

Public Accounts committee  Where that's appropriate, yes....

Public Accounts committee  Sorry, can you repeat the question?

Public Accounts committee  Yes.

Public Accounts committee  Okay, so that's just for them to get the approval—

Public Accounts committee  —so that they can then get into....

Public Accounts committee  Right. So that's, I think—

Public Accounts committee  Right. Correct.