Procedure and House Affairs committee  It was mainly around security concerns. A number of video conference platforms offer pretty similar functionality, and at the time there was quite a lot of press going on around concerns about Zoom. Our cybersecurity experts said there was no particular increased risk for Zoom than any other platform—they all have similar vulnerabilities—but one of the things was about pre-empting concerns that members may have had about using this platform at a time when it was receiving quite a lot of adverse press.

Procedure and House Affairs committee  Sure.

Procedure and House Affairs committee  Thank you, Madam Chair and David. Trying to broadcast colleagues from across the world has placed a huge demand on the staff. We have a small department of nine technicians, and we've had to bring ourselves up to speed very quickly to find ways to support members and look at their user issues, while also understanding technical issues, connectivity issues and equipment and how to resolve those problems with members.