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Veterans Affairs committee  I'm not sure I'm going to provide a better answer, but I'll try provide an answer. You're going to see an increasing number of recommendations just because we've continued to do more reports over that period of time. Up until 2017-18, we picked a lot of low-hanging fruit, which would largely be focusing on the financial compensation for veterans.

March 25th, 2022Committee meeting

Duane Schippers

Veterans Affairs committee  Mr. Rogers, in response to your question, we have collaborated on that transition piece with the DND ombudsman. We also work with DND on approaches. We've talked to them about potentially doing outreach events together on bases where those opportunities arise. There are other things that link into the VAC determination.

March 25th, 2022Committee meeting

Duane Schippers

Veterans Affairs committee  I don't have a good answer for you, Mr. Desilets. It's actually the department's responsibility to provide the committee or the public with the information, if I'm not mistaken. What our office does is provide an update in our annual report

March 25th, 2022Committee meeting

Duane Schippers

Veterans Affairs committee  Mr. Casey, we absolutely receive data on turnaround times, and specifically on the question of first applications. [Technical difficulty—Editor] depending on who you ask. The department reported certain data to this committee and used a different method of calculation from the one we use.

March 25th, 2022Committee meeting

Duane Schippers

Veterans Affairs committee  Is the question for me?

March 25th, 2022Committee meeting

Duane Schippers

Veterans Affairs committee  They collect the data. Certainly, the electronic data exist, but here's the question: What are you comparing it to? The data is different, depending on what factors are involved. What Colonel Jardine was talking about in terms of not collecting data is if they collect data for men, women, francophones and anglophones, where there's a gap would be for data on indigenous veterans.

March 25th, 2022Committee meeting

Duane Schippers

Veterans Affairs committee  Thank you. We actually don't have those kinds of detailed numbers, Ms. Blaney, at least not available to us at that segmented level of detail. What I can say is that in 2021-22 we received five complaints regarding family members' access to mental health, and those dated to post the government's changes to the mental health policy.

March 25th, 2022Committee meeting

Duane Schippers

Veterans Affairs committee  Thank you. Ms. Blaney, on what we're doing right now, we decided to look at the caregiver recognition benefit in the context of all other care-at-home supports that VAC offers. We're doing a comparison and trying to identify any gaps in the services that are available to keep veterans in their homes.

March 25th, 2022Committee meeting

Duane Schippers