Library of Parliament committee  Luckily, I've been working with Dr. Lank for a number of years under her leadership. She has done extensive work at the library on client experience. I was one of the lead executives working on developing a client experience strategy for that exact purpose. If I were to be appointed, I would be curious to see in the last year how much has evolved in that field for the library.

Library of Parliament committee  That's probably the multi-million dollar question. I've been away from the LTVP program for a year now, so I don't know if that deadline has changed. I would have to defer to my colleagues who are working on that at PSPC.

Library of Parliament committee  No, unfortunately I have no insider knowledge.

Library of Parliament committee  For the Library of Parliament, the basis of our services to you is to have trust, transparency and impartiality, so the value of peer review and quality assurance is integral to everything we do. Whether that's a short email response to documents for committees and associations or the reports and publications that we do, there is quality assurance and a review that is done.

Library of Parliament committee  Yes. That's exactly how I see it. My vision for the Library is to work closely with other partners at home and abroad. As you said, we aren't alone in having to adapt to new challenges, such as disinformation and artificial intelligence. We have a great deal to learn from our colleagues in other countries.

Library of Parliament committee  Thank you for your question. I was looking back on presentations I've made about the services of the library over the years, and this wasn't a topic five years ago. There's been such an evolution in the challenge with disinformation and deepfakes, and it's something that we all have to contend with.

Library of Parliament committee  I think every organization faces challenges, and I think the library is very well equipped to address challenges. We saw it during the pandemic. Some of the challenges we face are similar to the ones that may be facing the House and Senate in terms of staff turnover, specifically in some areas such as finance and HR, where across all public institutions there's a lot of competition to attract talent.

Library of Parliament committee  Libraries, whether they are the Library of Parliament or libraries across the world, have a unique role to play in democracy, because they are fundamental to the access to knowledge and information. When heritage or historical documents are destroyed, we lose that opportunity to learn from the past, to improve and to be better.

Library of Parliament committee  Thank you, senator. The committee's mandate under the legislation is to help the Speakers manage and oversee the Library of Parliament. Over the years, the Library's officials have always been readily available and open to the idea of appearing more often before the committee. If I'm the nominee, I'll also do my utmost to appear before the committee.

Library of Parliament committee  Thank you for the question. We make every effort to distribute resources fairly. Our analysts and librarians prepare documents to support the work of senators and members of Parliament in equal measure. The same applies to committees and associations. To answer your question about our public mandate, I would say that we usually make every effort to publish documents about Parliament in an equal manner, meaning for both the House and the Senate.

Library of Parliament committee  Thank you for your question, senator. Obviously, the Library's values must be neutral and impartial. However, an analysis involves taking a position and accessing the available information. An impartial approach to our analyses often means being able to show both sides of the story and provide a balanced analysis.

Library of Parliament committee  Thank you, Mr. Chair. I wish to thank all members of this committee for the opportunity to appear before you as you consider my nomination for the position of Parliamentary Librarian. I am truly honoured to be nominated by the Prime Minister. It would be for me the culmination of a nearly 25-year career dedicated to the advancement of parliamentary democracy.

Library of Parliament committee  The library is a service organization at heart. Our primary focus must be to continually improve and customize our products to provide high-quality service to parliamentarians from all parties in both Houses. Balancing the various roles of the library presents both challenges and opportunities.